Privacy Policy

Introduction

DevInPro operates this website at https://devinpro.com and provides website development, hosting, and custom software services. By using our website or contacting us through our services, you acknowledge that you have read and understood this Privacy Policy.

What Data We Collect

We may collect contact and business information that you choose to provide, such as your name, email address, phone number, company name, message content, and details needed to arrange a call or respond to an enquiry. When you use this website, we may also process technical information such as your IP address, browser type, device information, pages visited, cookie consent choice, and security logs.

When we provide hosting, website, or custom software services to clients, we may process project, support, system, log, backup, or account data as needed to deliver those services. In many client projects, DevInPro acts as a service provider or processor on behalf of the client, and the specific processing is governed by the applicable agreement.

How We Use Information

We use personal data to respond to enquiries, arrange and follow up on calls, discuss possible projects, provide requested services, maintain website and hosting security, troubleshoot technical issues, comply with legal and accounting obligations, and improve our website when analytics cookies are accepted.

Legal Basis for Processing

Where GDPR applies, we process personal data based on one or more legal bases: your consent, such as for analytics cookies; steps before entering into a contract, such as responding to a Book a Call request; performance of a contract, such as providing services to clients; legal obligations, such as accounting and tax records; and legitimate interests, such as website security, service improvement, and ordinary business communication.

Cookies and Tracking Technologies

DevInPro uses necessary cookies to remember your cookie consent choice. We use Google Analytics 4 with advanced consent mode only if you accept analytics cookies. We do not use Google Analytics on this website for advertising personalization. For details, see our Cookie Policy.

Third-Party Services

We may use trusted service providers for website hosting, email, analytics, communication, scheduling, security, accounting, or technical support. These providers process data only as needed for the relevant service and under appropriate contractual or legal safeguards.

Data Retention

We keep personal data only for as long as reasonably needed for the purpose for which it was collected. Enquiry and call information is kept for follow-up and business record purposes. Client, project, support, and accounting information may be kept for the duration of the relationship and any required legal, tax, or limitation periods. Security logs are kept for a limited operational period unless needed to investigate an issue.

Data Security

We use reasonable technical and organizational measures to protect personal data against unauthorized access, loss, misuse, or alteration. No method of transmission or storage is completely secure, but we work to keep the data we process protected and limited to what is necessary.

International Transfers

Some service providers may process data outside your country or outside the European Economic Area. Where required, we rely on appropriate safeguards, such as adequacy decisions, standard contractual clauses, or equivalent legal mechanisms.

Your Rights Under GDPR

If GDPR applies to you, you may have the right to access, correct, delete, restrict, or object to the processing of your personal data. You may also have the right to data portability and the right to withdraw consent where processing is based on consent. You can contact us to exercise these rights.

You also have the right to lodge a complaint with a data protection supervisory authority. In Bulgaria, the supervisory authority is the Commission for Personal Data Protection.

Contact Information

If you have a privacy question or request, contact us at office@devinpro.com or by phone at +359 888 855 879.

Changes to This Privacy Policy

We may update this Privacy Policy when our website, services, legal obligations, or data practices change. The effective date and last updated date above show when this version applies.